Poslanilight Privacy Policy 

1. Scope of Application

2. Personal Information We Collect

1. Identity and Contact Information: Your name, email address, phone number, shipping address, and payment account-related information you provide when registering an account or placing an order (payment information is processed by compliant payment service providers; we do not directly store full payment card details).
2. Order and Transaction Information: Your product order details, payment records, logistics and delivery information, return and exchange application records, and other related data.
3. Website Usage Information: Your IP address, browser type, device model, pages browsed, duration of stay, click behavior and other data collected when you access the website, which are used to optimize website experience and services.
4. Customer Service Communication Information: Problem descriptions, supporting documents, communication records and other information you provide when communicating with us via email or online customer service.
5. Other Authorized Information: Other information we may collect with your active consent, for scenarios such as participating in brand events and receiving personalized recommendations.

3. Purposes of Using Personal Information

1. Processing your product orders, completing payment, packaging, shipping, logistics tracking, and after-sales return and exchange services.
2. Sending you service-related notifications such as order status updates, logistics progress, and after-sales process alerts.
3. Optimizing website functions, page design and service processes to improve user browsing and shopping experience.
4. Conducting market research and user satisfaction surveys, and sending marketing information such as new product launches and promotional activities with your consent (you may opt out at any time).
5. Preventing security risks such as fraud and malicious attacks to safeguard the security of the website and user transactions.
6. Complying with laws, regulations, regulatory requirements and legitimate instructions from judicial authorities.

4. Sharing and Disclosure of Personal Information

1. Business Partners: Necessary information is shared with logistics service providers, compliant payment institutions, SMS service providers and other partners to fulfill order delivery, payment settlement, customer service and other services. All partners are required to abide by strict confidentiality and data protection obligations.
2. Legal and Regulatory Requirements: Disclosure of relevant information in accordance with national laws, administrative regulations, regulatory provisions, or legitimate requests from judicial and administrative authorities.
3. Mergers and Restructuring: In the event of brand mergers, asset transfers and other circumstances, necessary user personal information will be transferred to the transferee in compliance with applicable laws, and the new entity will be bound to continue to abide by this Privacy Policy.
4. Your Active Authorization: Disclosure of your personal information to designated third parties with your explicit consent.

5. Storage and Protection of Personal Information

1. Storage Period: We will only store your personal information for the period necessary to achieve the purposes stated in this policy. After the expiration of the period, the information will be anonymized or deleted. Order and transaction information will be retained for the period required by applicable laws and regulations.
2. Security Protection Measures: We adopt industry-standard technical and management measures, including data encryption, access control, security firewalls, and regular security audits, to prevent the leakage, tampering, loss and illegal use of personal information.
3. Security Incident Handling: In the event of a security incident such as personal information leakage, we will immediately activate an emergency response plan, take remedial measures, and notify relevant users and regulatory authorities in accordance with applicable laws and regulations.

6. User Rights Regarding Personal Information

1. Access and Correction: Access your personal information and apply for the correction and update of incorrect or outdated information.
2. Deletion and Account Cancellation: Apply for the deletion of your personal information or the cancellation of your official website account, subject to compliance with applicable laws and regulations and the terms of this policy.
3. Withdraw Consent: Withdraw your consent to information collection, marketing message push and other authorizations you have previously granted. The withdrawal will not affect the information processing activities carried out based on your consent before the withdrawal.
4. Obtain a Copy of Information: Apply to obtain a copy of your personal information processed by us.
    
   We will respond to your reasonable requests within the time limit specified by applicable laws and regulations after verifying your identity.

7. Children’s Privacy Protection

8. Third-Party Links and Services

9. Policy Updates and Revisions

10. Contact Us

• Customer Service Email: tony.zhan6321240@gmail.com
• Official Website Online Customer Service: Log in to the official website and click the online consultation entrance on the page
• Response Time: Within 24 hours on working days, and within 48 hours on holidays